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Terms and Conditions

 

Payment Options:

Ops Publishing accepts Visa, MasterCard, and American Express for online orders.

If you would prefer to pay with a check or money order you can download an Order Form and mail it with your payment.

 

Security Statement:

This site uses Secure Sockets Layer (SSL) encryption technology to protect sensitive information. SSL encryption technology creates a secure connection between your web browser on your computer and the web server. Your order information and credit card information is transmitted through this secure connection.

 

Privacy Policy:

OPS Publishing uses your private information only for the purposes of processing your order. Your information will not be sold or otherwise used for marketing purposes. 

 

Shipping Information:

Domestic

Canada

International

 

 

  

   

 

 

 

 

 

 

 

 

Domestic (U.S.) Shipments

Free shipping within the United States. Orders are shipped via USPS Media Mail. (larger orders may be shipped UPS Ground).

Expedited shipping is available via USPS Priority Mail for additional cost of $5.00 for the first book and $3.00 for each additional book .

 

Domestic Delivery Times

Orders are generally shipped within 2 business days (most ship within 24 hours).

USPS Media Mail delivery times are a little inconsistent. Most shipments are delivered within 3 to 10 days of ship date (our statistics show an average delivery time of 6 days, west coast shipments usually take the longest), however, occasionally USPS takes more than two weeks to deliver a shipment.

Priority Mail shipments are usually delivered within 2 to 4 days of ship date. Priority mail delivery times are much more consistent than media mail shipments, however, we have on rare occasions had Priority Mail shipments take more than one week to be delivered.

Make sure you use the correct zip code and include PO Box # if applicable.

 

Returns Policy:

U.S.  Returns are accepted within 30 days of purchase provided the product is in unused salable condition. Request a return authorization by sending email to: info@inventorybooks.com

 

 

 

Canada and International Shipments

Canada Shipments:

Canada Shipping Rates
Quantity of Books Shipping & Handling
1 $8.00
2 $16.00
3 $18.00
4 $20.00
5 $22.00

Single book orders to Canada will ship USPS Priority Mail International at a cost of $8.00 (USD).

See chart (on right) for additional quantities and costs.

Do not order more than 5 books for Canadian shipments.

 

Delivery Time:

USPS lists the delivery time as 6-10 days for Priority Mail International. They are not all that consistent at meeting this, so you should be prepared for longer delivery times.

 

Additional Fees:

Customer is responsible for any applicable import fees. Canadian customers may need to pay taxes (GST and PST) and a processing fee (usually $5 CDN) to their post office.

International shipments may be opened and inspected by customs authorities.

 

Canada Returns Policy:

Canadian shipments are final. No returns are accepted.

 

International Shipments:

International Shipping Rates
Quantity of Books Shipping & Handling
1 $12.50
2 $25.00
3 $30.00
4 $40.00
5 $45.00

Restrictions may apply.

Single book international orders  will ship USPS Priority Mail International (if available) at a cost of $12.50 (USD).  Ops Publishing will not ship to countries that are not served by USPS Priority Mail International.

See chart on right for additional quantities and costs.

Do not order more than 5 Books for International shipments.

 

Additional address and delivery information.

Some country's address information does not fit in well with the online order form. If you need to add or clarify your address information, just reply to the confirmation email you will receive after placing your order. Type your properly formatted address in the email and we will match it up with your online order.

 

Delivery Time:

USPS lists the delivery time as 6-10 days for Priority Mail International. They are not all that consistent at meeting this, so you should be prepared for longer delivery times.

Most international customers receive their shipments within 2 weeks, however additional delays sometimes occur within the destination country (occasionally we have had International shipments take up to six weeks to be delivered).
Processing of international shipments vary from country to country, in most cases the shipment is held at the local post office and a notice is sent to the recipient requesting that the package be picked up and any applicable customs fees or taxes be paid. If you have not received your shipment within a couple of weeks, we recommend checking with your local post office or customs authority to verify the applicable process for your area and to see if they are holding your shipment.
 

Additional Fees:

Customer is responsible for any applicable customs fees or taxes. These vary by country but may include customs fees, taxes, brokerage, and processing fees. Contact your local customs office for details.

International shipments may be opened and inspected by customs authorities.

 

International Returns Policy:

International shipments are final. No returns are accepted.

 

 

 

 

Copyright © 2004 Ops Publishing, Kenosha, Wisconsin

Questions or Comments can be sent to info@inventorybooks.com